Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of babageeonlinestore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
E***o –
Сумка как и в магазине. Дошла за 20 дней. Продавец отвечала на сообщения. PS. (Только в этом магазине плечевой ремень в цвет ручкам. Внутри коричневая. На фото кажется черной.)
S***n –
сумка хорошая, а подарок продавец положил резинку для волос.
M***m –
Сумочка просто супер) правда шла долго, месяц, но это стоило того, качество хорошее) спасибо большое)
R***v –
сумка качественная, цвет соответствует. Пришла быстро
O***a –
Сумка пришла быстро, я даже не ожидала. Расцветка соответствует. Присутствовал небольшой запах, но через некоторое время он исчез. сделана аккуратно. Я очень довольна. Советую продавца
A***a –
Сумку доставили быстро, за три недели, но вызвала она у меня какие то двоякие чувства. С одной стороны модель сумки понравилась,красивая, вместительная, много карманов в том числе и на замочках. Ниток нигде не было, запаха тоже. Внутри был мешок с воздухом, поэтому сумка не помялась. Но с другой стороны когда я взяла её в руки, мне показалось что сумка игрушечная, детская, очень лёгкая , какая-то ненастоящая, одним словом ей не хватает солидности. Смирилась с этим когда загрузила её, ношу уже месяц, все нормально, по качеству никаких изменений. С брелком не было никакого крепления, пришлось самой придумать. Ремень через плечо носить коротковат(мой рост 170) Продавец отзывчивый. В общем и целом неплохо, но…
M***j –
Bardzo szybko wysłany i towar dotarła w 20 dni. Bardzo ładna torebka, polecam.
J***a –
Сумка понравилась, шва ровные. Прибыла за три недели.
L***l –
Сумка пришла быстро за 10 дней))) Качество на высоте, вместительная! Очень понравилась. Заказывайте, не пожалеете!!!
Customer –
The delivery of the goods was fast. Thank you.
N***a –
Delivery a little more than a month, the quality is good, odorless, zippers work, all carabiners are in place, and a gift of 2 hair bands)))
M***m –
I liked it.
Customer –
I liked the bag, only the lining is not very good. The parcel came very quickly, ordered on april 28, received on may 8. I recommend, for such a price you can buy. Thank you for the gift.
Y***e –
Really liked the package
N***. –
Small, neat, almost odorless.
N***a –
Everything is fine, the quality of the excellent shcha takqiu-then the price i’m even surprised! But despite the package with chinese air the corner of the bag on one side wrinkled ((but it’s not the store’s fault, so i recommend it!
E***B –
Bag in excellent condition. No smell.
Customer –
Nice bag. OK quality, as shown on pictures.
M***n –
Very light, comfortable, good quality
F***n –
Thanks for the gift
K***A –
Handbag cool, well made. Recommend
Y***k –
The bag is excellent. There is a little smell but i think it will fade quickly.
B***o –
perfekt exactly like the picture ,really recommend,thank you so much.
Customer –
Arrived fast. Good product.
A***a –
There’s a smell. The seams are even. Flimsy fasteners from a long belt and from a keychain-like plastic. As a gift hair bands. Shipping is very fast
D***a –
Its very good bag!
D***a –
Good store!
U***s –
Beautiful bag and it shipped fast